Returns Policy
Return Policy
We are a clothing and intimates store, for reasons of hygiene, we cannot accept returns of tried-on, worn or washed underwear, or items not in the condition in which they were received. If you find you need a different size, see below for instructions. We do NOT issue refunds for items returned as simply not wanted.
- Certain items that are not touching intimate areas/genitalia
- In original condition
- Unwashed and Unworn
- In the original packaging with tags attached
- You need to contact us for approval for a return: Contact Us.
- You will be issued store credit - Only up to two (2) items per order.
- You will not be required to ship items back to us. (Saves you money)
- Free items and promotional items (like buy 1 get 1).
- Thongs, jockstraps, costumes, lingerie, underwear, swimsuits
- For obvious reasons, we don’t trade back items that have already been used/worn/tried on.
- For these types of items, we will be issuing a store credit, up to two (2) items per order.
- There is a 10% restocking fee.
- You are responsible for the return shipping label costs.
-
If you order multiple items, please only open one item to make sure the size fits. If you do so and find the item does not fit, the other new, unopened, and unworn items may be returned.We do not provide return labels. It is the customers responsibility to return the item to us for exchange.
- Once your return is received and processed, we will notify you via email. It can take up to five business days to process your return after the package was delivered.
- We will issue a store credit that can be used on future purchases. Store credit will show as an option to pay at checkout.
Replacements or Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for a different size or another item at same price, send us an email at sales@yummylook.com. We will provide you instructions for the return of items including shipping information. Once the exchange has been received, we will send you an email that your store credit has been issued for the cost of the original item and request that you place a fresh order for any replacements.